
The Customer Service Standard sets out the requirements for providing customer service in ways that are accessible to people with disabilities.

The Employment Standard is designed to help employers make their workplaces more accessible to new and current employees with disabilities. This module reviews the AODA compliance requirements under the Employment Standard.

The Information and Communications Standard helps people with disabilities access sources of information and communications that many of us rely on every day. This module reviews the AODA compliance requirements under the Information and Communications Standard.

The Integrated Accessibility Standards Regulation (IASR) sets out the requirements for three standards: Information and Communications, Employment, and Transportation. The IASR also outlines General Requirements, which are regulatory requirements that apply across each of these three AODA standards. This module reviews the General Requirements under the IASR.

The Public Spaces Standard sets requirement for specific features of our physical environment that will make it easier for people with disabilities to move through, use and enjoy what our communities have to offer.

The Transportation Standard sets out the requirements that will prevent and remove barriers to make it easier for people to travel in Ontario. This module reviews the AODA compliance requirements for Ontario transportation providers under the Transportation Standard.
